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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joe Hill

August 26, 2023

2  out of  5 rating by Joe Hill
"Had roof damage March 3 2003. After talking to State Farm reps in 3 different states finally got settled almost 5 months later."

Blended Fitness

August 10, 2023

5  out of  5 rating by Blended Fitness
"Very friendly and professional! They cater to all of your insurance needs."

Darin Shelley

July 10, 2023

5  out of  5 rating by Darin Shelley
"Great experience with James Baker State Farm. Issac Rountree was very professional and a great help! He was knowledgeable and was able to help me save money on my home and auto Insurance."

Kevin Lewis

July 5, 2023

5  out of  5 rating by Kevin Lewis
"James and his team are always available for support. More than that they've always been patient and understanding in explaining coverage terms or opportunities to help find what fits and supports my family's needs."

Ethan Partin

June 29, 2023

5  out of  5 rating by Ethan Partin
"Great service and great people 11/10"

Connor Jarboe

May 30, 2023

5  out of  5 rating by Connor Jarboe
"I was looking into more information about life insurance policies and which would be the right one for me and Isaac was a great help. He talked through many different policies to help me find which was the best fit for me. Very knowledgeable and professional!"

Emily Gatewood

April 12, 2023

5  out of  5 rating by Emily Gatewood
"Michelle is so kind and such a great help! Highly recommend speaking with her or Rachel."

David Bunch

April 4, 2023

5  out of  5 rating by David Bunch
"I have had nothing but great things to say about the people that work here. They are always looking out for me and making sure I have the best coverage. You can't ask for a better agent and friendly staff. Truly the best! Thanks to Myles for his help, thanks to Isaac for all his help. I truly appreciate you all!"

Dustin Sulfridge

February 21, 2023

5  out of  5 rating by Dustin Sulfridge
"Myles was exceptionally polite and got me a very good deal."

Luke Bray

February 1, 2023

5  out of  5 rating by Luke Bray
"Always had insurance here and they have always been great and easy to work with."

kay contreras

January 30, 2023

5  out of  5 rating by kay contreras
"Really good service"

Whitney` Teague

January 27, 2023

5  out of  5 rating by Whitney` Teague
"I had a difficult situation with my escrowed homeowners insurance payment. Michelle and the team at James Baker’s State Farm were patient and wonderful to work with while getting my issues resolved."

Doug Demaree

December 14, 2022

5  out of  5 rating by Doug Demaree
"friendly staff."

Kaitlin Gray

December 9, 2022

5  out of  5 rating by Kaitlin Gray
"David Gambrel and I at Clayton Homes in Corbin KY have dealt with Michelle multiple times regarding insurance coverage and have had nothing other than amazing service! She is the absolute best and will do whatever she can to help others. She truly is one of the best! We are so beyond blessed to work along with Michelle!"

Jamie Barnes

December 9, 2022

5  out of  5 rating by Jamie Barnes
"When I walked into the state farm I was really anxious and didn't really know what I was doing but Michelle (the receptionist) helped me out. Thank you Michelle for being helpful and filled with sunshine."

sheila trammell

November 29, 2022

5  out of  5 rating by sheila trammell
"I love dealing with the employees at this facility. They are always willing to go behind to help me figure everything out... I will not get insurance anywhere else .."

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November 22, 2022

5  out of  5 rating by jamieC q d cdrw wx quite wzvx sizemore
"Super nice and professional people"

earl sulfridge

November 15, 2022

5  out of  5 rating by earl sulfridge
"Awesome place and amazing people to work with highly recommend there office to anyone"

Kristen Magee

November 9, 2022

5  out of  5 rating by Kristen Magee
"I've had this insurance for years, they have the best customer service!"

Tye Tindle

October 31, 2022

5  out of  5 rating by Tye Tindle
"I don’t think there has ever been a group of more helpful people"

Jennifer Brennenstuhl

October 31, 2022

5  out of  5 rating by Jennifer Brennenstuhl
"Staff is very friendly!"

Kenny Carr

October 28, 2022

5  out of  5 rating by Kenny Carr
"Everyone at James Baker- State Farm is very knowledgeable, helpful, and friendly. I highly recommend them for all of your insurance needs."

Kimberly Vanover

October 27, 2022

5  out of  5 rating by Kimberly Vanover
"Friendly service with a staff that is available to help with any questions or concerns. They treat you like family and I wouldn’t go anywhere else!"

gary steely

October 27, 2022

5  out of  5 rating by gary steely
"Ethan Baker is an awesome young man with a great personality. Keep up the good work!!!"

Brenda Taylor Hamblin

October 26, 2022

5  out of  5 rating by Brenda Taylor Hamblin
"Michael was very pleasant, professional and helpful to work with.. he took care of all our needs in a timely manner."